The Long Tail (Education Reform) is an educational framework developed by Steve Hargadon that applies Chris Anderson's economic concept of the Long Tail to technology-driven education reform. Hargadon argues that two fundamentally different approaches to educational technology reform are often conflated, and distinguishes between "head" and "tail" models of education reform based on their underlying economic structures and values.
Core Concept
Drawing on Chris Anderson's work, Hargadon explains that the Long Tail describes "a shifting world in which previously only those products or services which sold in high enough quantity (the high end, or 'head' of the curve) were carried in physical stores, as their sales justified the combined manufacturing, marketing, distribution, and warehousing costs." The Internet has transformed this dynamic, with Amazon potentially selling "more product in aggregate in the 'tail' than in the 'head'—meaning they sell more books in total that don't make it to the remaining traditional bookstores than do."
Hargadon extends this economic model to education reform, arguing that "the head and the tail are actually very different economic models, and it turns out they may also be a powerful way to differentiate two different ed tech reform models."
Head vs. Tail Education Reform Models
Head Model Characteristics:
- "Very vertical, as volume is the key"
- "About scaling and scope, and success is more of the same"
- "Requires hierarchy, corporate decision-making, and control"
- "About money, by which approval is conferred"
- Uses "money to scale simplified solutions of that which is popular, or the status quo"
- Addresses symptoms rather than causes (compared to "a diet pill")
- Resembles "scaled food at McDonalds"
Tail Model Characteristics:
- "Very horizontal, as it is about breadth and depth, and success in the tail is differentiation, diversity, and choice"
- "Requires networking, an entrepreneurial ecosystem, and freedom"
- "About passion, and approval is less about the financial and often more about relationships and fulfillment"
- Uses "the network to provide freedom and choice"
- Addresses root causes (compared to "learning to eat healthfully")
- Resembles "the wonderful variety of restaurants in a city like San Francisco"
Connection to Future Employment
Hargadon theorizes that "if more books are being sold in the tail than at the head, we might argue that it's likely that more jobs in the future will be in the tail as well—that is, entrepreneurial jobs, not corporate ones." He argues this shift is "quite stunning" because "the skill-set we often say that we want for students—for them to become self-driven, passionate, independent learners—very much fits the job demands of an entrepreneurial work world."
However, he notes a contradiction: while educators claim to want independent learners, "this kind of true independence of mind and of spirit is not really likely to be valued in corporate jobs, since they depend on workers assuming and complying with a corporate culture and viewpoint." Corporate demands are essentially for "more skilled, compliant students" rather than truly independent thinkers.
Practical Applications
Hargadon emphasizes how Web 2.0 technologies enable tail-based educational approaches. He argues that "the technologies of the Web make 'differentiated instruction' a reality that both parents and students will demand." Students can now access highly specialized learning opportunities: "I can go online and watch heart-surgery take place live. I can find a tutor in almost any subject who can work with me via video-conference and shared desktop. If a student cares about something—if they have a passion for something—they can learn about it and they can actually produce work in the field and become a contributing part of that community."
Institutional Implications
The framework suggests fundamental shifts in educational approach, moving:
- "From consuming to producing"
- "From authority to transparency"
- "From the expert to the facilitator"
- "From 'access to information' to 'access to people'"
- "From 'learning about' to 'learning to be'"
- "From passive to passionate learning"
- "From supply-push to demand-pull"
Critical Challenges
Hargadon warns that educators must "recognize—and figure out how to avoid—the hidden compliance agendas of the big money being doled out" by organizations operating in the head model. He argues that what educators actually need is not financial support but "the kind of support that the network now brings, the collegial support of those working hard to make a difference in the lives of children."
The framework positions the Long Tail approach as fundamentally opposed to standardized, compliance-based education reform, advocating instead for networked, passion-driven, and entrepreneurially-oriented learning experiences that prepare students for an increasingly decentralized economic landscape.